Getting Started With LibreLinkUp

Sharing data from a person wearing a FreeStyle Libre Sensor with a family or friend involves two apps:

FreeStyle Libre apps
The person wearing the FreeStyle Libre Sensor uses a FreeStyle Libre app on their mobile phone to send a sharing invitation email to their family member or friend.
The family member or friend receives the invitation email and follows the instructions to install the LibreLinkUp app on their own mobile phone.

The LibreLinkUp app is not compatible with the FreeStyle LibreLink special edition app or FreeStyle Libre 2 special edition app.

After the sharing invitation is accepted, the family member or friend will receive glucose data and glucose notifications through LibreLinkUp.

Below are instructions for each app:

FreeStyle Libre app instructions

For the person wearing a FreeStyle Libre Sensor that wants to share their glucose information.

To invite someone to see your glucose readings, open your FreeStyle Libre app, ensure you are logged into your LibreView account in the FreeStyle Libre app, then:

  1. Open the Navigation Menu. From any screen, tap the “three lines” icon in the upper left corner.

  2. Tap Share or Connected Apps.

  3. Tap Connect or Manage in LibreLinkUp.

  4. Tap Add Connection.

  5. Enter Connection information. Enter name and e‐mail address of the person you want to share your glucose readings with.

  6. Tap Add.

You can share your glucose readings from the FreeStyleLibre app with up to 20 family members and friends.

LibreLinkUp app Instructions

For the family member or friend who wants to receive glucose information

After you receive a connection invitation email from a FreeStyle Libre app user, click on the link in the email to download the LibreLinkUp app from the app store (if you don’t already have the app installed).

After installing LibreLinkUp app, follow the prompts to create an account and connect:

  1. Tap Get Started Now on the Welcome screen.

  2. Review and accept the End User License Agreement and Privacy Notice.

  3. Create an account. Enter your country / region of residence, name, email address and preferred password.

  4. Go to your email inbox to verify your account and complete setup.

  5. After you have set up your account, you will see a notification telling you that FreeStyle Libre app user would like to share their glucose readings with you. Press Accept.

You will now receive glucose information in the LibreLinkUp app. You do not need to have the LibreLinkUp app running to receive notifications from your connections.

You can connect with up to 20 FreeStyle Libre app users to see their glucose readings.

Having Trouble?

If you successfully installed LibreLinkUp and set up your account, but do not see a notification from the FreeStyle Libre app user make sure your phone has an active Internet connection (Wi‐Fi or cellular) and your phone settings allow you to receive notifications.

If you still do not see an invitation and you know that the invitation was sent, ask the FreeStyle Libre app user who invited you to send a new invitation to the email address you used when you installed LibreLinkUp.

Still Have Questions?

Contact Support
  1. The LibreLinkUp app is only compatible with certain mobile device and operating systems. Please check for more information about device compatibility before using the app. Use of FreeStyle Libre-compatible apps and LibreLinkUp may require registration with LibreView. The LibreLinkUp mobile app is not intended to be a primary glucose monitor: users must consult their primary device(s) and consult a healthcare professional before making any medical interpretation and therapy adjustments from the information provided by the app. This device is not intended to replace self-monitoring practices as advised by a physician.
  2. The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app.
  3. The FreeStyle LibreLink app and the FreeStyle Libre reader have similar but not identical features. A finger prick test using a blood glucose meter is required during times of rapidly changing glucose levels when interstitial fluid glucose levels may not accurately reflect blood glucose levels or if hypoglycaemia or impending hypoglycaemia is reported by the FreeStyle LibreLink app or when symptoms do not match the app readings. The FreeStyle Libre sensor communicates with the FreeStyle Libre reader that started it or the FreeStyle LibreLink app that started it. A sensor started by the FreeStyle Libre reader will also communicate with the FreeStyle LibreLink app.
  4. Transfer of glucose data between applications depends on internet connectivity.
  5. Both LibreLinkUp and FreeStyle Libre app users must enable glucose alarms in their apps and have internet connectivity for the LibreLinkUp user to receive shared glucose alarms from Connections using FreeStyle Libre 2.
  6. Requires use of a compatible FreeStyle sensor.
  7. Not all mobile apps, products, or features are available in all regions.