Data Management Security

Abbott is committed to ensuring patient privacy and data security. LibreLinkUp provides a robust data infrastructure and secure encryption measures to support patient privacy and data security:

Robust data system security:

LibreLinkUp is hosted in world-class data centers that feature biometric security, data back-ups, redundant power supplies and continuous surveillance systems. All data transferred to LibreLinkUp is encrypted using industry-standard SSL/TLS to ensure that it remains private from malicious parties.

Privacy and HIPAA compliance

LibreLinkUp meets or exceeds all HIPAA requirements and complies with state and federal regulations.

Account security

Access to your LibreLinkUp account is possible only through password protected user accounts.

LibreLinkUp runs on Fortune 500 SaaS infrastructure to not only ensure your security, but also the continuous uptime of your account. Your data will be both secure from intrusion and constantly backed up to prevent the loss of crucial information or access to your records.

To report a suspected cybersecurity incident, please visit to find your country's support phone number or to directly submit your comment to support.

Visit the App Store or Android store available in your country to download the latest version of the LibreLinkUp app.

Still Have Questions?

Contact Support
  1. The LibreLinkUp app is only compatible with certain mobile device and operating systems. Please check for more information about device compatibility before using the app. Use of FreeStyle Libre-compatible apps and LibreLinkUp may require registration with LibreView. The LibreLinkUp mobile app is not intended to be a primary glucose monitor: users must consult their primary device(s) and consult a healthcare professional before making any medical interpretation and therapy adjustments from the information provided by the app. This device is not intended to replace self-monitoring practices as advised by a physician.
  2. The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app.
  3. The FreeStyle LibreLink app and the FreeStyle Libre reader have similar but not identical features. A finger prick test using a blood glucose meter is required during times of rapidly changing glucose levels when interstitial fluid glucose levels may not accurately reflect blood glucose levels or if hypoglycaemia or impending hypoglycaemia is reported by the FreeStyle LibreLink app or when symptoms do not match the app readings. The FreeStyle Libre sensor communicates with the FreeStyle Libre reader that started it or the FreeStyle LibreLink app that started it. A sensor started by the FreeStyle Libre reader will also communicate with the FreeStyle LibreLink app.
  4. Transfer of glucose data between applications depends on internet connectivity.
  5. Both LibreLinkUp and FreeStyle Libre app users must enable glucose alarms in their apps and have internet connectivity for the LibreLinkUp user to receive shared glucose alarms from Connections using FreeStyle Libre 2.
  6. Requires use of a compatible FreeStyle sensor.
  7. Not all mobile apps, products, or features are available in all regions.